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About Customer Self-Service Portal

Please sign in to open a ticket. Normal business hours are Monday to Friday, 8am to 5pm local time to your site. Information about our company and product line can be found on our web site @ www.icsanalytics.com

NOTE: If your system is down after normalbusiness hours and the issue is HIGH / Critical, call 609-843-0475 (select option 9). If you have a 24 x 7 contract you will be contacted within 1 hour, all other requests outside of normal business hours (Monday to Friday, 5pm - 8am localtime to your site - per your Service Level Agreement) are answered on the nextbusiness day.

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